Case Study — 7-Eleven

Choosing Better Sites and Staffing Stores to Real Foot Traffic

7-Eleven used Safari AI to measure pedestrian traffic at properties it was evaluating, and door counts and capture rate at more than 10 stores in New York City.

10+ stores
New York City
Hourly
Foot Traffic by Site
Live
Capture Rate

Measured from storefront and street-facing cameras

Commuters walking past and into a convenience store on a Manhattan street corner

A man counting pedestrians by hand with a clipboard on a busy New York sidewalk
The Challenge

Site and staffing decisions relied on short traffic studies and gut feel.

Before a lease was signed, foot traffic was estimated from a few days of manual counts or modelled data that could not show the hour-by-hour pattern. Once a store opened, nobody knew how many passersby actually walked in, so staffing and marketing followed habit.

  • Prospective sites were judged on short manual counts or modelled data
  • There was no view of how many passersby actually walked in
  • Staff schedules followed habit, not the hours traffic peaked
See How Safari AI Solves This
What We Deployed

Foot traffic and capture rate, store by store.

STEP 01

Connected to storefront cameras via an on-premise server

Existing storefront and street-facing cameras fed a lightweight on-premise server Safari AI deployed, so video was processed on site.

STEP 02

Counted pedestrians, entries and capture rate

Computer vision counted people passing each storefront and walking through the door, and calculated capture rate by hour, day and month.

STEP 03

Compared sites and stores side by side

Dashboards ranked current stores and prospective sites by traffic volume, peak hours and capture rate, so real estate, marketing and operations worked from the same numbers.

Store Traffic
NYC stores · Today · Updated 17:05
LIVE
Passersby
14,820
All stores today
Door Entries
2,371
↑ 6% vs last wk
Capture Rate
16.0%
↑ 1.2 pts vs last wk
Sites in Review
2
Prospective
Capture rate (%) by hour · Store #1
At or above targetBelow
TARGET 15%
08:0009:0010:0011:0012:0013:0014:0015:0016:0017:00
SitePassersbyEntriesCaptureStatus
Store #13,92070217.9%On target
Store #22,61033913.0%Below target
Site A (new)4,480——Strong site
Site B (new)1,150——Low traffic

Note: Illustrative data

The Result

Better sites, better-timed shifts.

Customers walking into a city convenience store from the sidewalk
Hourly
Foot Traffic by Site

Prospective sites were judged on measured foot traffic by hour, day and month, so leases go where the customers already are.

A clerk serving a short line at a convenience store counter during the morning rush
Per door
Capture Rate

Each store's entries were compared with the people walking past, showing which windows, offers and locations actually pull customers in.

Heavy foot traffic passing an empty storefront on a New York street corner
Per shift
Staffing

Schedules were built around the hours traffic actually peaked, so stores are covered at the rush and lean when it is quiet.

Action Center

Action Center: From Insight to Action.

Measurements like these feed Safari AI's Action Center, which flags a store whose traffic and staffing drift apart while there is still time to adjust.

Measure
Every door, every hour
→
Alert
Traffic outpaces staffing
→
Recommend
Add cover, per SOP
→
Dispatch
Shift lead notified
→
Outcome
Shorter lines, more sales
  • Real-time recommendations to improve KPIs via email, SMS, robocall, mobile app, Power BI, or API.
  • Recommendations grounded in your own written SOPs, not generic best practices.
What it means for customers Staff aligned → ↑ Capture rate → ↓ Wait at the till → ↑ Sales
Get In Touch

See this at your own stores.

7-Eleven measured foot traffic and capture rate from cameras at its New York City stores. We'll walk through which stores and sites are the best fit for a pilot on your cameras.

Pedestrian Counts/Footfall

Get In Touch

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