Merge Ratio

Optimize guest flow across every queue, in real time.

Safari AI tracks merge ratios between express and standby queues automatically. Give operations teams the data they need to balance guest flow, protect queue priorities, and reduce wait times across all attractions.

99%+
Counting Accuracy
0
New Cameras Needed
<2wk
Time to Go Live
Theme Park Client
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⌂ Home
☆ Starred
⊞ Dashboards
Merge Ratio
Wait Times
Throughput
🔔 Alerting
⚙ Administration
Home › Dashboards › Time Window 1h ∨
Express vs Standby Merge Ratio
10:17:15:13:11:1
09:0010:0011:0012:0013:0014:00
Avg Wait Time by Queue (min)
604530150
09:0010:0011:0012:0013:0014:00
Multi-Attraction Merge Ratios ● LIVE
Attractions Live
6
Merge ratio tracking
Avg Express Wait
8m
-4m vs target
Ratio Alerts
2
Off target
AttractionRatioStatus
Coaster A6:1On target
Dark Ride B4:1On target
Flume C9:1Too high
Spinner D2:1Too low
Safari AI: Merge Ratio Dashboard ● LIVE
Current Ratio
6:1
Express : Standby
Express Wait
8m
Target: 10m
Standby Wait
42m
-6m vs 1hr ago
Merge Ratio: Today
9 AM10 AM11 AM12 PM2 PM4 PM6 PM
Coaster A
6:1
On target
Dark Ride B
4:1
On target
Flume C
9:1
Alert

↻ Click to see different dashboards


Trusted by operators across North America & Europe
Charlotte Hornets
Merlin Entertainments
Calgary Flames
Yum! Brands
Brightline
Department of Energy
SUMMIT One Vanderbilt
Anakeesta
Herschend
Barcelona Aquarium
L'Enfant Plaza
Stanford University
Goodwill
7-Eleven
The Problem

Without real-time merge ratio data, queue management is reactive and inconsistent.

Most parks manage queue merges manually, relying on staff judgment at the merge point with no visibility into what the ratio actually is at any moment. The result is express pass value erosion, frustrated standby guests, and throughput that falls short of capacity.

  • Staff at merge points have no data feed to guide how many guests to admit from each queue
  • Express pass value is undermined when ratios drift too high and standby queues stall
  • Throughput suffers when ratios run too conservative and ride vehicles dispatch under capacity
  • No historical merge ratio records make it impossible to audit guest experience commitments
99%+
Counting Accuracy

Validated against ground-truth manual counts at deployment. If a camera view underperforms, we retune before you go live at no cost.

How It Works

Leverage your existing cameras. No construction. Live in under two weeks.

Step 01

Camera Review

We assess your existing CCTV or IP camera feeds remotely. Compatible views proceed; incompatible ones are flagged before any commitment.

Step 02

On-Prem Deployment

A compact server is installed on-site and connected to your camera streams. All video is processed locally. Nothing leaves your network.

Step 03

Calibrate & Go Live

Models are validated against manual counts. Once accuracy is approved, you're live with real-time dashboards and API access from day one.

Case Studies

How leading operators use Safari AI merge ratio data to drive decisions.

Capabilities

Everything merge ratio analytics should do, and actually does.

Priority Queue Management

Automated merge calculations to protect express pass service levels.

Wait Time Optimization

Monitor guest flow patterns to identify bottlenecks and reduce waits.

Capacity Maximization

Balance guest flow from multiple queues while preserving service levels.

Staff Guidance

Real-time ratio recommendations for staff at every merge point.

Priority Queue Management

Ensures premium queue customers receive consistently faster service through automated merge ratio calculations and real-time staff guidance, protecting the value of express and skip-the-line products.

Wait Time Optimization

Automatically monitors guest flow patterns across all queues to identify bottlenecks and optimize operations for reduced wait times, giving operations teams the data to intervene before lines compound.

Capacity Maximization

Optimizes overall ride throughput by balancing guest flow from multiple queues while preserving queue-specific service levels, ensuring vehicles dispatch as full as possible on every cycle.

Staff Guidance

Provides real-time merge ratio recommendations to staff at queue merge points, ensuring consistent guest flow management and optimal wait time delivery without relying on manual judgment calls.

Frequently Asked Questions

Free 30-Day Pilot

See exactly what your cameras can do.

Evaluate Safari AI on your existing camera infrastructure for 30 days. No credit card, no commitment.

30-day free pilot · No credit card required · Uses your existing cameras · Video processed on-premise

Rather we reach out? Fill out the form and someone from our team will be in touch to schedule a demo.

Frequently Asked Questions

How accurate is Safari AI's footfall counting?

Safari AI delivers 99%+ accuracy on pedestrian and footfall counts across indoor and outdoor environments. Accuracy is validated against manual ground-truth counts during deployment. If a camera view underperforms, we retune the model to your specific environment before you go live, at no additional cost.

Do I need to replace my cameras to use Safari AI?

No. Safari AI works with the CCTV and IP cameras you already have. No rip-and-replace, no construction, no re-wiring. An on-premise server is installed to process video locally; your existing camera infrastructure stays exactly as it is.

How long does Safari AI deployment take?

Most customers are live within days to a few weeks. After a camera compatibility review, we install the on-prem server, connect camera feeds, calibrate the models, and validate accuracy against your baselines before going live.

Can Safari AI handle high-density crowds?

Yes. Safari AI is built for high-density venues — theme parks, NBA and NHL arenas, outlet centers, and stadium concourses. Models handle occlusion, overlapping visitors, and non-linear movement that defeats traditional beam-break sensors. Clients include LEGOLAND, Charlotte Hornets, and Calgary Flames.

Can Safari AI integrate with Tableau, Power BI, Snowflake, or our POS?

Yes. Footfall counts and analytics are available via live dashboards, scheduled exports, and a REST API. You can pipe data into Tableau, Power BI, Snowflake, your POS, or any internal system. Most customers run Safari AI alongside existing BI and RevOps workflows.

How does Safari AI pricing work?

Pricing is per-camera and scales with the number of cameras, sites, and measurement types. Pedestrian counts, occupancy, dwell time, queue wait time, and more can be layered on the same feeds. A free 30-day pilot with no credit card required is available so you can validate accuracy and ROI before committing.