Charlotte Hornets

The Charlotte Hornets leverage their existing cameras to measure various real-time KPI's to drive higher revenue without adding staff.

Door Counts & Capture Rate

Monitoring door counts assists the Hornets in understanding busiest times in their shop, allowing for better resource allocation.

Evaluating capture rates allows for A/B testing of different physical and online marketing tactics to draw more guests.

Adult vs Child Detection

Understanding the types of customers throughout the entire game day helps the hornets target customers more effectively.

Queue Metrics at Point of Sale (POS)

The Hornets will measure real-time guest dwell time at the POS to ensure that fans have a reliably fast experience buying merchandise without missing the game.

Comprehensive Operations Dashboard

Through Safari AI's web-based dashboard, the Hornets’ operations teams can access real-time performance metrics, enabling data-driven decisions that enhance guest satisfaction while maximizing operational efficiency.

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