Case Study

Merlin Entertainments

Legoland automates performance metrics at its rides

Merlin Entertainments, the parent company of Legoland, recognized the need to measure their ride dispatch, throughput, and live wait (queue) times at its theme park attractions. Without tracking these critical metrics, it can be challenging to identify bottlenecks, increase throughput, and optimize staff productivity.

JBG Smith Parking

Why performance metrics from Safari AI?

Establish reliable KPI baselines ahead of testing new methods

Cut the noise out of manual or antiquated measuring

Identify bottlenecks and increase throughput

And improve overall operating performance

Improve staff productivity by automating operating data collection

To optimize staffing levels and improve staff productivity

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Safari AI's Impact

Before Safari AI

Manual measuring, resulting in unreliable metrics

Lack of performance metrics prevented establishment of a trustworthy baseline

After Safari AI

Established true baseline of KPI's such as Throughput, Dispatches, and Utilization

Confidence to enact action plans to drive KPI's provide reliable 24/7/365 data

Improvement of key KPI's on its most popular attractions within months of Safari AI deployment

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"With your data, we now estimate we can improve throughput on our 5 most popular attractions"

Merlin Entertainment | Legoland

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